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7. Interorganizational cultural diversity and gender

Teams, or groups, at work are recognized as powerful human arrangements and when operated effectively can produce great synergy and creativity, over and above that which is achievable by individuals when operating in isolation. From the Japanese approaches to Quality Management in the 1960s/70s to contemporary management strategies such as the Learning Organization, it is recognized that organizations that operate sound team dynamics have a strategic advantage over their competitors who do not. However, teams do not just happen, nor do they simply yield immense rewards; there has to be rigorous application of well-founded knowledge about team dynamics at the same time as well-focused effort. This module provides the knowledge required and the process necessary to assure effectiveness in team dynamics.